First Nations

Our services are designed to address the unique needs of individuals and families, fostering connection to culture, promoting well-being, and building strong, resilient communities. We offer a range of tailored supports, acknowledging the rich history and diverse experiences of First Nations peoples, and work in partnership to achieve positive outcomes.

Your well-being. Our priority.

At New Horizons, we believe in genuine partnership with First Nations communities. Our programs are built on respect for cultural knowledge and are designed to empower individuals and families.

By providing tailored support that addresses unique needs, we strive to build strong, resilient communities and achieve meaningful, positive outcomes together.

Our Services
Well Being Warriors

Enjoy comfort, choice, and independence in the home you love with our dedicated Support at Home service. As a trusted Aged Care partner, our compassionate team works alongside you to provide tailored support that fits your lifestyle. Whether it’s help with daily routines, support to stay connected with your hobbies and community, or assistance to ensure you can continue living safely and well at home, we’re here for you. We take a person-centred approach, developing a plan that places your wellbeing and what’s important to you at the very centre. If you’re looking for reliable support to maintain your independence, contact our friendly team for a warm and confidential chat about the possibilities.

Did you know?

The Home Care Package (HCP) program is changing. From 1 November 2025, HCPs will transition to the new Support at Home program. To understand what to expect and how this impacts you, read our dedicated page below.

Learn More
What our customers say
When I arrived in Australia as a refugee I was overwhelmed and unsure of how I would survive. But the support I received changes everything. I was helped with transportation to medical appointment, which was a huge relief because I have ongoing issues. Support worker also make sure I never went hungry – they provide warm, free meals and food parcels when I needed them the most. I was also given clothes, hygiene supplies, and other essential donations. These things may seem small to some, but to me, meant everything. They made me feel seen, valued, and safe. I’m so grateful for the kindness and generosity of the people and organisations who help me during this difficult time. Their support gave me hope and remind me that I’m not alone.
Mizahanour
Refugee from Bangladesh
LP has come a long way and I’m keen to see where he goes in the future
Since coming on as LP’s support worker, he has gone from being a somewhat heavy smoker, coffee drinker and having no goals. Over the few years, LP has achieved his driver’s license, got his own car, given up smoking, doesn’t drink coffee or alcohol, takes himself up to get his own blood work done as well as other medical appointments. LP had also enrolled in TAFE in community services, completed the course and is now looking for work in the Mental Health industry. LP has come a long way and I’m keen to see where he goes in the future. LP has also had his medication reduced and quite possibly reduced even further in time.
Trevor
New Horizons Support Worker
I feel so lucky and grateful for your assistance
Just wanted to say thank you for your wonderful support which has been amazing and how you have always been there to support Peter and myself during very stressful times for which I am very grateful and realise how much you have helped us. Also thank you to your team which also have been very professional and supportive. I feel so lucky and grateful for your assistance.
Jenni
Program Participant
Get in touch with us today and learn how we can support your wellbeing journey.
Customer Enquiries

For customer enquiries, please contact 1300 726 372.​

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Reach Our Customer Service Team

Our dedicated customer service team is here to assist you with any questions, concerns, or inquiries you may have. We can help you with any questions about our services.

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