Charity

We can support you to overcome isolation, reduce loneliness, build confidence, develop relationships, participate in activities, and connect with family, friends, community and employment.

One of Australia’s most diverse and trusted non-profits.
Supporting thousands of Australians since 1967.
At New Horizons, our promise is to make a difference by putting wellbeing at the heart of everything we do.
We can live up to make that promise because we know wellbeing. We know it means something different to everyone. We know it’s what you do, not what you have. But most of all, we know you’re the best expert when it comes to your own wellbeing. And the best experts deserve the best tools.
Experts say we’re experts in the mental health space

The Mental Health Service Awards of Australia and New Zealand recognise innovation, research excellence, best practice and lived experience leadership in mental health services.

We are honoured to have received the MHS Psychosocial and Support Award for our i.am service in 2024. This recognition belongs to every young person who has participated in the i.am program.

With over 587 participants, we have witnessed the transformative power of peer support and lived experience. The program’s success is a testament to the resilience and courage of the young people we serve.

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What our customers say
LP has come a long way and I’m keen to see where he goes in the future
Since coming on as LP’s support worker, he has gone from being a somewhat heavy smoker, coffee drinker and having no goals. Over the few years, LP has achieved his driver’s license, got his own car, given up smoking, doesn’t drink coffee or alcohol, takes himself up to get his own blood work done as well as other medical appointments. LP had also enrolled in TAFE in community services, completed the course and is now looking for work in the Mental Health industry. LP has come a long way and I’m keen to see where he goes in the future. LP has also had his medication reduced and quite possibly reduced even further in time.
Trevor
New Horizons Support Worker
I feel so lucky and grateful for your assistance
Just wanted to say thank you for your wonderful support which has been amazing and how you have always been there to support Peter and myself during very stressful times for which I am very grateful and realise how much you have helped us. Also thank you to your team which also have been very professional and supportive. I feel so lucky and grateful for your assistance.
Jenni
Program Participant
I find it difficult to put into words how grateful I am
I want to express my appreciation and thanks for the unwavering, kind and caring support that Eleni has extended to me. She has helped me to better manage the ups and downs of Bipolar Disorder and prevent further hospitalisation since my discharge in February 2024. Additionally, Elenis kind support has helped me to gain more confidence and involve myself more in social activities. I find it difficult to put into words how grateful I am for Eleni’s dedicated and positive support.
Tarma
Program Participant
Reach Our Customer Service Team

Our dedicated customer service team is here to assist you with any questions, concerns, or inquiries you may have. We can help you with any questions about our services.

Get in touch (2025)
Access Specialist Support
Support Coordination

If you’re navigating the NDIS, we can help you find and connect with the right providers.

Mental Health Support

Access tailored support to manage your mental wellbeing and build resilience.

Crisis Accommodation & Support
For those experiencing homelessness, we offer immediate assistance and ongoing support to find safe and stable housing.