Aged Care

New Horizons aged care portfolio offers a range of personalised services designed to support individuals in their own homes and within our welcoming communities.

Your peace of mind. Our personalised care.

We understand the importance of maintaining independence and quality of life as we age.

Our dedicated team works closely with individuals and their families to create tailored plans that address specific needs and preferences. We are committed to fostering a sense of belonging and well-being, enabling individuals to live fulfilling lives.

Our Services
Commonwealth Home Support Programme (CHSP)​

We offer services through the Commonwealth Home Support Programme (CHSP). Whether it’s assistance with personal care, domestic chores, social activities, or home maintenance, we work with you to provide just the right amount of support to help you live safely and independently in your own home and community.

We also understand the incredible dedication and often challenging journey of caring for a loved one. That’s why, as part of our CHSP program, we’re proud to offer Care Relationships & Carer Support (CRCS). We’re here to provide vital assistance and respite for carers, helping you maintain your own wellbeing while continuing your invaluable role.

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Support at Home (SaH)

Enjoy comfort, choice, and independence in the home you love with our dedicated Support at Home service. As a trusted Aged Care partner, our compassionate team works alongside you to provide tailored support that fits your lifestyle. Whether it’s help with daily routines, support to stay connected with your hobbies and community, or assistance to ensure you can continue living safely and well at home, we’re here for you. We take a person-centred approach, developing a plan that places your wellbeing and what’s important to you at the very centre. If you’re looking for reliable support to maintain your independence, contact our friendly team for a warm and confidential chat about the possibilities.

Did you know?

The Home Care Package (HCP) program is changing. From 1 November 2025, HCPs will transition to the new Support at Home program. To understand what to expect and how this impacts you, read our dedicated page below.

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Our Locations

Our aged care services are available at the following locations:

Bathurst

What our customers say
LP has come a long way and I’m keen to see where he goes in the future
Since coming on as LP’s support worker, he has gone from being a somewhat heavy smoker, coffee drinker and having no goals. Over the few years, LP has achieved his driver’s license, got his own car, given up smoking, doesn’t drink coffee or alcohol, takes himself up to get his own blood work done as well as other medical appointments. LP had also enrolled in TAFE in community services, completed the course and is now looking for work in the Mental Health industry. LP has come a long way and I’m keen to see where he goes in the future. LP has also had his medication reduced and quite possibly reduced even further in time.
Trevor
New Horizons Support Worker
I feel so lucky and grateful for your assistance
Just wanted to say thank you for your wonderful support which has been amazing and how you have always been there to support Peter and myself during very stressful times for which I am very grateful and realise how much you have helped us. Also thank you to your team which also have been very professional and supportive. I feel so lucky and grateful for your assistance.
Jenni
Program Participant
I find it difficult to put into words how grateful I am
I want to express my appreciation and thanks for the unwavering, kind and caring support that Eleni has extended to me. She has helped me to better manage the ups and downs of Bipolar Disorder and prevent further hospitalisation since my discharge in February 2024. Additionally, Elenis kind support has helped me to gain more confidence and involve myself more in social activities. I find it difficult to put into words how grateful I am for Eleni’s dedicated and positive support.
Tarma
Program Participant
Get in touch with us today and learn how we can support your wellbeing journey.
Customer Enquiries

For customer enquiries, please contact 1300 726 372.​

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Reach Our Customer Service Team

Our dedicated customer service team is here to assist you with any questions, concerns, or inquiries you may have. We can help you with any questions about our services.

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