About Us

Fifty five years ago, our founders established a world-first social enterprise when they partnered with BP to create employment opportunities for people with disability. Since then we’ve grown to become one of Australia’s most diverse and trusted non-profits, supporting thousands of people.

Our Origins. As inspiring as our Vision.

Imagine a spark of innovation, ignited over 55 years ago. That spark was Charlotte Leung’s vision, a pioneering spirit that blossomed into New Horizons, Australia’s very first social enterprise.

Since 1967, we’ve been weaving threads of care, innovation, and unwavering commitment into the fabric of our community. We believe in the power of connection, the strength of resilience, and the boundless potential within each individual. Our story is one of growth and transformation. Join us in celebrating this incredible legacy and discover how, together, we continue to create a brighter future.  

To learn more about our journey, watch our video.

Our leadership. As steady as our commitment.

We’re proud to say we were Australia’s first social enterprise. Over 55 years, we’ve learned that collaboration, kindness, and respect are key. That strong foundation, combined with our drive to provide excellent services, helps us make a real difference in the Australian NFP sector. 

Since Charlotte Leung’s early days, we’ve been fortunate to have dedicated leaders who’ve helped New Horizons grow and thrive. Advocating for change and pushing the limits of what’s possible is in our DNA. As we continue to grow and innovate, we’re excited to see what’s next.  

To learn more about our leaders, visit our Leadership Page.   

Luke Buckley, CEO

Luke has been at New Horizons for more than 14 years steering considerable growth and expansion in that time. He has worked in a range of Senior Leadership roles, across all parts of our business, most recently as Operations Manager of Housing and Independent Living. Luke has also acted in the Chief Customer service role on multiple occasions, including, for 3 months supporting critical elements of transformation in early 2020.  

Luke is an experienced Senior leader in the health, mental health and disability industries. He has strong passion for New Horizons, leading high performing teams and delivering large and complex projects. 

Our Impact. As extensive as our services.

For over 55 years we’ve had the privilege of walking alongside incredible individuals across Australia, all navigating their wellbeing journeys. 

We’ve been able to extend our support across over 200 communities offering a helping hand in areas like mental wellbeing, creating safe and stable homes, and working together to prevent suicide. 

We’ve joined forces with 400+ community partners across NSW in delivering over 90 services and programs across the state and have been proud to consistently support over 5,000 clients annually. 

We employ over 1,200 wellbeing experts across multiple disciplines – a diverse and inclusive workforce who is the beating heart of our organisation. 

We also operate 50 supported independent living homes and 29 offices across 23 locations.  

We’re so grateful for the opportunity to connect and make a positive difference in so many lives! 

Our Services
Mental Health

As one of Australia’s leading providers of mental health supports, we empower people to live independently, access the right services, build meaningful community connections, and take confident steps toward their future goals.

Inclusion & Community Participation

We can support you to overcome isolation, reduce loneliness, build confidence, develop relationships, participate in activities, and connect with family, friends, community and employment.

Support Coordination

At New Horizons, we understand that each individual’s needs and aspirations are unique. Our person-centred approach to support coordination means we take the time to get to know you, your goals, and your preferences.

Clinical

Our specialist clinical supports include occupational therapy, counseling, and behavioral services, all designed to help you and your care providers plan and manage your support needs more effectively.

Homelessness

At New Horizons, we believe everyone deserves a safe, stable home. We provide immediate support and long-term solutions to help you secure housing and build a better future.

Aged Care

At New Horizons, we believe in supporting the aging process with dignity and respect. We offer a range of aged care services that focus on individual choice, helping older adults live well in a safe and caring environment.

First Nations Programs

New Horizons has a long and proud history of supporting indigenous communities. We’ve self-funded and sponsored numerous local community initiatives aimed at enhancing the social, emotional and physical wellbeing of Indigenous people. 

Refugees

We support people from diverse backgrounds, offering specialised services that help humanitarian migrants integrate, connect, and fully participate as they rebuild their lives in Australia.

Supported Independent Living

We can assist with all your housing needs, whether you need help living independently at home, require short-term housing, or need long-term specialised supported living for disability or mental health.

ADE

Our Australian Disability Enterprise (ADE) programs offer meaningful employment opportunities that provide valuable work experience while promoting social inclusion and personal growth.

What our customers say
Get in touch with us today and learn how we can support your wellbeing journey.
Customer Enquiries

For customer enquiries, please contact 1300 726 372.​

Want to work with us?
To see what roles are open and apply for jobs, click here.
Privacy & Feedback
We take your privacy, and complaints, seriously. View our Privacy Statement and Feedback & Complaints process.
Reach Our Customer Service Team

Our dedicated customer service team is here to assist you with any questions, concerns, or inquiries you may have. We can help you with any questions about our services.

Get in touch (2025)
Our Locations

New Horizons has offices across NSW, and delivers localised services to the following communities:

Ashfield

Bathurst

Bowral

Brookvale

Campbelltown

Charlestown

Chatswood

Coffs Harbour

Gosford

Grafton

Hurstville

Kempsey

Lismore

Liverpool

Miller

Mt. Druitt

North Ryde

Port Macquarie

Tahmoor

Tamworth

Thornleigh

Tweed Heads

Wyong